Contact Us

We usually respond to all customer emails within 12 hours. If you haven’t received a reply, our email might have been mistakenly marked as spam or filtered by your email provider. Please check your spam or junk mail folder first.

If you still cannot find our reply, you can contact our manager directly via WhatsApp at any time for the fastest support.

Please leave your phone number so we can reach you on WhatsApp within 2 hours.
If you have placed an order, please provide us with the Order's Email, thanks!
If you have placed an order, please provide us with the OrderID, thanks!
  • email-contact

    Official Email

    [email protected]
    Best for order, payment, delivery, return, warranty and RMA support.

  • whatsapp-contact

    Chat on WhatsApp

    +(852) 9464 5205
    Useful for urgent communication or quick follow-up after submitting the form.

    Open WhatsApp
  • email-contact

    Complaints and Suggestions

    [email protected]

  • live-chat

    Live chat

    Use live chat when the chat icon is available on the page.

    Start Live Chat
  • Customer Service Hours

    Customer service hours

    Monday to Friday: 9AM - 5PM
    Weekends and holidays: Closed

  • facebook-contact

    Facebook

    For urgent assistance, contact our manager through Facebook.

    Open Facebook
  • Local Warehouse

    1000 High St, Perth Amboy, NJ 08861, United States

  • Head Office Address

    ROOM 1605, HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONGKOK, KOWLOON, HK.